Workshop FAQ's

Frequently Asked Questions about TreeHouse Holiday Workshops

  • Where is Flying Fox Studios located?
Flying Fox Studios is located at 749-753 South Pine Rd Everton Park. As there are many different South Pine Roads in the area, we recommend locating the corner of Barton St and South Pine Rd and you will find us easily.
  • How long does each workshop run for?
Each workshop runs for 90 minutes.
  • When do you require payment?
Payment for workshops is required at the time of booking. If booking online payment must be made within 20 minutes of workshop selection otherwise your booking will automatically expire and your place will not be reserved.
  • The workshops I would like is not showing 'booked out' but will not let me book all my children in.
Each workshop has limited places available, and our website will only show a workshop as booked out when all places are filled. You will not be able to book more places than are available. Eg. if you are trying to book a workshop and you can enrol your first child, but not your second then that means there is only one place left.
  • I can't see any workshops, when are they listed?
Workshop timetables and descriptions are available on our website the day bookings open, usually around 5 weeks or so before the scheduled workshop period. Winter holiday workshops (running June 26th to 30th) will be available from Monday 21st of May.
  • Do parents stay during the workshop, or simply drop off and pick up?
Parents are welcome to wait on the premesis in one of our waiting rooms. We have toys for siblings to play with, and also provide free tea , coffee and biscuits.
Parents are also welcome to leave the premesis after the children have started their workshops. If a parent does leave the premesis they are expected to be contactable by phone, and return to collect their children 5 minutes before the scheduled finish time for the workshop. Parents running late must contact Flying Fox Studios staff to notify them before the workshop has concluded.
  • Can I stay in the classroom with my child?
Treehouse workshops are set up to cater for children who are use to being instructed in a group setting, by a teacher, without their adult in the room. We understand that some children may take a short time to become familiar with a new environment so it's no problem for a parent to stay in the room while a child is settled in. After a child is settled in the workshop, parents may wait in one of our waiting rooms until the conclusion of the workshop.
  • My plans have changed, can I get a refund?
Flying Fox Studios requires 7 days notice be given for any workshop cancellation that requires a refund. For cancellations less than 7 days before the scheduled workshop, no refund will be given.
  • Can I change to a different workshop?
If you would like to change to a workshop during the same week then simply phone us and we will transfer your booking. Workshops are very popular so any transfer is subject to availability. Workshop transfers must be within the same scheduled week, and cannot be held in credit until a future workshop period.
  • My child is almost the minium age, can they still come along?
Our booking system offers a 4 week age grace period (e.g. if you child turns 4 the week following the workshop you will be able to register them). If your child is outside this grace period then they will have to wait until next time to attend. Our age recommendations are set by experienced teachers and are designed with workshop content, length, and skills required in mind.
  • Is there pram / wheelchair access?
Yes.
  • I don't have a credit card, how can I book a workshop?

Simply phone us and we can supply direct deposit details, or visit our studio during our regular hours and pay via cash or eftpos.

  • I didn't receive an activation link for my account, what can I do?

Please check your junk mail folder, it's often found in there! If you still can't find us then simply phone or email us and we can activate your account for you.

  • Who teaches each workhop?
Our Workshops are taught by our regular Flying Fox Studios term teachers including Janet Stone, Justin Gilfillan, Marianne Schmidt and Christine Wong. If you would like to know who is scheduled for a particular workshop, then please contact our office staff and we can let you know.

 

 

 

 

 

 

 

 

 

 

 Studio Address: 749-753 Southpine Rd Everton Park
(Crn Barton St & South Pine Rd)
Phone: 07 3855 1528
Email: info@flyingfoxstudios.com.au
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