Terms and Conditions of Sale

By purchasing products from Flying Fox Studios  or using this website the purchaser ("The Customer"), agrees to the following terms and conditions of sale.

 

  1. Consumer Guarantees Act 1993: Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.
  2. Business Customers: The Consumer Guarantees Act 1993 does not apply to business customers (where "business" is as defined by the Act). Business customers agree that where products are purchased for the purpose of a business that the Act does not apply.
  3. Limitation of Liability: Flying Fox Studios shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services, even if Flying Fox Studios has been advised of their possibility. In no case shall the maximum liability exceed the cost of the original order.
  4. Refunds: Refunds will be given at the discretion of company management.
  5. Addressing: If a product is found to be mis-addressed by Flying Fox Studios then Flying Fox Studios shall be responsible for the re-delivery, replacement or refunding of the product. If the Customer is found to have given an incorrect or insufficient address, then Flying Fox Studios will not refund or resend the product and all responsibility for correcting delivery will be borne by the Customer.
  6. Cancelling Orders: Flying Fox Studios reserves the right to cancel orders that we believe to be fraudulent or constitute a misuse or a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing.
  7. GST: Flying Fox Studios ships products to Australian addresses only. All products have 10% GST included.
  8. Site Access: Flying Fox Studios hereby grants you permission to access, view and download the content appearing on this site, for personal, non-commercial use only. You agree not to use any device, method or software to interfere with the proper functioning of this site. Without the expressed written permission of Flying Fox Studios, you may not use any device, method or software including, but not limited to: spiders, robots, avatars, agents, data mining, gathering or extraction tools and attempts to probe, scan or test or breach security and authentication measures.
  9. Copyright & Trademarks: You agree that the content you access, view or download and the software used to create it, remains the property of Flying Fox Studios as defined by Australian and International Intellectual Property Laws, including but not limited to Copyright and Trademark laws. You agree not to modify or alter the content in any way, or make it available to any third parties.
  10. Communications: By creating an account with Flying Fox Studios you consent to receiving electronic communications from Flying Fox Studios. These communications will include: account status updates, order status updates, promotional and marketing materials, and other information relating to the service. Your personal details will not be made available to any third party.

STUDIO POLICY

Fees

A deposit must be paid to ensure your place in a class. Full fees are due 7 days before classes commence.

Choosing a Class

The age recommendations outlined for classes have been carefully constructed to best group children in an age and developmentally appropriate way.  Therefore, it is important that your child be at least the minimum age by the start of the term for the class in which you are enrolling.  If you have concerns about your child’s success in a particular age range, we are happy to discuss your child’s needs and to work with you to place him/her in the most suitable class.

Register Early

Although you may join our classes at any time, please register early since class sizes are limited and many fill quickly. If you enrol after the start of the semester, tuition will be pro-rated accordingly.

Enrollment Confirmation

You will receive a confirmation email confirming your payment and registration into a class.

Make-up Classes

In the event of teacher illness an alternate teacher will be arranged. If this is not possible classes will be cancelled and made up at a later date.

In the event of child or parent illness, you are welcome along to a different class as a make up lesson during the term. All makeup lessons must be booked in advance and are to be completed by the end of your enrolled unit.

Adults in Class

We usually allocate space for one child and one adult per class, however we love to have mums / dads / grandparents who can't regularly attend class come along as well. If you would like an extra adult attend class please check with us first to make sure there is enough space.

Siblings

We would prefer that if parents have a alternate option for an older or younger non enrolled sibling, they are not brought along to class. We do however realise this is not always an option for every family. It is not practically possible for our studio to only cater for one child families, and we try our best to balance this within our class structure. If you have a concern please don’t hesitate to talk to you teacher.

Illness

If you, or your child is sick then the best place to be is at home! You can always attend a make up class at another point during the term.

Refunds

Deposits for classes are non-refundable. A refund request (less deposit payment) may be considered subject to the following conditions: 7 days notice has been given before the first class of term. You place in class has been able to be re-booked. A written withdrawal request has been received.

For factors outside the control of Flying Fox Studios Pty Ltd (such as loss of electricity supply, storm damage, state school closures, government shutdown etc) that result a cancelled class, a make up class will be offered. In the event of a prolonged cancellation (2 weeks or more) a credit for those classes will be given.  Refunds are not available in this event.

Making the Most of Your Classes


Plan to arrive about 5-10 minutes early for class.  Arriving a little before class provides time for your child to settle in to the creative environment as they prepare to enjoy their class  We do require that toys and snacks are not brought into the classrooms.

During class, the most important thing you can do for your child is to be an active and patient role model.  It is not uncommon for a young child to attend several classes before feeling comfortable enough to participate fully.  Don’t be discouraged – what a child is absorbing in class is often evidenced in the comfort of the home environment first.  The understanding and consistency of the parent or caregiver in class and at home are key to facilitating learning and growth.


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 Studio Address: 749-753 Southpine Rd Everton Park
(Crn Barton St & South Pine Rd)
Phone: 07 3855 1528
Email: info@flyingfoxstudios.com.au
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